Customer and Supplier Information

The company ETERNO IVICA SRL, based in via Austria, 25/E – 35127 PADOVA (PD), VAT number 00339040289 (hereinafter “Data Controller”), as Data Controller regarding handling of personal data, informs you pursuant to art. 13 of the EU regulation n. 2016/679 (hereinafter, GDPR) that your data will be handled in modalities and finalities as follow:


1. Objective of data handling

The Data Controller handles personal, identifying and non-sensitive data (in particular, name, last name, tax code, vat number, e-mail, telephone number, “personal data” or other “data”) that you have communicated in on the conclusion of contracts for goods/services of the Data Controller.


2. Finality of data handling

Your personal data are handled:

A.  Without your express consent (art. 6 lett. B and of GDPR), for the following finalities of the Service:
-    Concluding the contracts for goods/services of the Data Controller;
-    Fulfilling the existing pre-contractual, contractual and tax obligations deriving from the relations with the firm;
-    Fulfilling the obligations established by the law, by a regulation, by the community legislation or by an order of authorities (such as, for instance, in the matter of anti-money laundering);
-    exercising the rights of the Data Controller, for example the right of defense in court.
B.  Only in case of its prior specific and distinct consent provided separately (art. 7 GDPR), for the following Purposes of Marketing:
-       Sending you via e-mail, mail and/or phone contacts, newsletters, commercial communicationsand/or advertising material about products and services provided by the Owner and detection of satisfaction on the quality of goods/services.


3.    Modality, duration and conservation of data handling

The processing of your personal data is made through the operations indicated in art. 4 n. 2) GDPR and precisely: collection, registration, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, deletion and destruction of data.

Your personal data are subjected to both paper and electronic processing using the most suitable measures considered by the Data Controller to ensure adequate security of your data.

The Data Controller will process personal data for the time necessary to fulfill the aforementioned purposes.

Your data provided for the purposes referred in paragraph 2.A of this statement will in any case be kept for a further period of 10 years from the expiry of the last performed service (variable in the case of particular regulations and EU provisions and directives which require a period of further conservation) to comply with the required legal and regulatory obligations; while the data acquired for the aforementioned purposes referred in point 2.B, will be processed until withdrawal of your consent.


4. Access to data

Your data may be accessible for the purposes referred in art. 2.A and 2.B of the present information:

A. To employees and collaborators of the Data Controller or of the Group companies which the Controller belongs to, in their capacity as persons in charge and/or internal managers of the processing and/or system administrators;
B. To Group companies which the Data Controller is part of (i.e. for supporting activities in the production of goods/services, for logistics management and maintenance of the website, suppliers, lenders, professional offices, etc) who carry out outsourcing activities on behalf of the Data Controller in their capacity as external Data Processors.


5. Communication of data

Without the need for your express consent (pursuant to Art. 6 letter b) and c) GDPR), the Data Controller may communicate your data for the purposes referred in art. 2.A) to Supervisory Bodies, Judicial Authorities and to all the other subjects to whom the communication is mandatory by law for the accomplishment of said purposes. These subjects will process the data in their capacity as independent Data Controllers. Your information will not be disseminated.


6. Data transfer

The management and storage of personal data will be carried out on servers of the Data Controller and/or of duly appointed companies named as Data Processor located within the European Union. Currently the servers are located in Italy, at the company headquarters. The data will not be transferred outside the European Union. In any case, it is clear that the Data controller, if needed, might have the right to move the server location to Italy and/or to the European Union and/or to non-EU countries. In this case, the Data Controller hereby ensures that the transfer of non-EU data will take place in accordance with the applicable laws, stipulating, if needed, agreements that guarantee an adequate level of protection and/or adopting the standard contractual clauses provided by the European Commission.


7. Nature of the data provision and consequences of refusal to reply

The provision of data for the purposes referred in art. 2.A. is required. In their absence, we can not guarantee the services of the art. 2.A. The provision of data for the purposes referred in art 2.B. it is optional. You can therefore decide not to give any data or subsequently deny the possibility of processing data already provided: in this case, you will not be able to receive newsletters, commercial communications and advertising material concerning the Services offered by the Data Controller. In any case, you will continue to be entitled to the Services referred in art. 2.A.


8. Rights of the interested party

As an interested party, you have the rights stated in art. 15 GDPR and precisely they are:

A. Obtaining the confirmation of the existence or not of personal data concerning you, even if they are not already registered and their communication in an intelligible form;
B. Obtaining the indication: a) of the origin of personal data; b) of the purposes and methods of the processing; c) of the logic applied in case of treatment carried out with the aid of electronic instruments; d) of the identification details of the Data Controller, the managers and the designated representative pursuant to art. 3, paragraph 1, GDPR; e) of the subjects or categories of subjects to whom the personal data may be communicated or who may become aware of it as a designated representative in the territory of the State, of managers or agents;
C. Obtaining: a) updating, rectification or, when interested, integration of data; b) the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes which the data were collected for or subsequently processed; c) the attestation that the operations as referred in law letters a) and b) have been brought to the attention, also as regards their content, of those to whom the data have been communicated or disseminated, except in the case where this fulfillment is it proves impossible or involves a use of means manifestly disproportionate to the protected right;
D. Opposing, in whole or in part: a) for legitimate reasons to the processing of personal data that are concerning you, although pertinent to the purpose of the collection; b) to the processing of personal data concerning you for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication, through the use of an automated call systems without the intervention of an operator by email and / or through traditional marketing methods by telephone and / or paper mail. It should be noted that the right of opposition of the interested party, set out in point b) above, for direct marketing purposes through automated methods extends to traditional ones and that in any case the possibility remains for the data subject to exercise the right to object even only partially. Therefore, the interested party can decide to receive only communications using traditional methods or only automated communications or none of the two types of communication. Where applicable, it also has the rights referred to in Articles 16-21 GDPR (Right of rectification, right to be forgotten, right of limitation of treatment, right to data portability, right of opposition), as well as the right of complaint to the Guarantor Authority, to be forwarded according to the procedures provided on the website


9. How to exercise rights

You can exercise your rights at any time by sending:

A.    a registered mail A.E. at Eterno Ivica SRL, VIA AUSTRIA 25/E – 35127 PADOVA (PD)
B.    a PEC to the e-mail address:


10. Holder, manager and agents

The data controller is ETERNO IVICA SRL VIA Austria 25 E – 35127 PADOVA (PD), VAT number 00339040289

The updated list of Data Processors and persons in charge of processing is kept at the Data Controller’s headquarters.


Padua, 28.11.2018

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